Lifetime Limited Warranty

ThruFlow™ decking panels, including the Aquadek™ decking panel (hereinafter referred to as “ThruFlow product(s)”) are warranted by the Manufacturer ThruFlow Inc. (hereinafter referred to as the “Manufacturer”), subject to the terms and conditions set out below, to be free from defects in material and workmanship that;

1. Occur as a direct result of the manufacturing process;
2. Occur under normal use and service; and
3. Results in cracking, splitting, pealing, blistering, cupping, rotting or structural defects from termites or fungal decay.

The term of the lifetime limited warranty is from the documented date of purchase by the wholesaler, distributor or retail purchaser (hereinafter collectively referred to as “the Purchaser”).

This lifetime limited warranty is void if any of the following occurs;

1. Improper installation and/or failure to abide by the Manufacturer’s installation guidelines; set out on the Manufacturers website. This includes panels that are modified or cut, in any manner, for any reason.
2. Movement, settling, distortion, or collapse of the ground or supporting structure in which the Manufacturer’s decking panels are installed;
3. Naturally occurring events such as earthquakes, tornados, hurricanes, lightning, flooding or Acts of God;
4. Events of force Majeure – terrorism, hostilities, mobilization or embargo;
5. Improper handling or storage, neglect or misuse;
6. Failure of the Purchaser to comply with the product specifications for use and weight in accordance with the guidelines set out on the Manufacturer’s website; Specification Chart.
7. Failure to comply with the warranty claim process as set out below, in the Manufacturer’s sole and absolute discretion.

This lifetime limited warranty is applicable only to the original purchaser as defined herein, and is not assignable, transferable, and shall not inure to the benefit of the Purchaser’s successors, assigns, executors, administrators, affiliates, subsidiaries and any predecessor and related corporations. The Manufacturer does not recommend this product for all end use applications. This product is intended for deck, dock, marine stairs, boardwalk and piers.

There are not, and shall not, be any verbal statements, representations, warranties, undertakings or agreements other than the limited lifetime warranty as set out herein. The Manufacturer does not assume liability to the Purchaser for any damages, whether general, special, incidental, direct, indirect, inconsequential or punitive, including but not limited to personal injury, property damage, damage to or loss of product, lost profits or revenue arising from the use of ThruFlow products or any breach of the warranty herein.

Color fading and fiberglass exposure resulting from the natural weathering process are excluded from this warranty. Non-uniform color change as a result of equal exposure to sunlight is covered under this warranty. Non-uniform color change resulting from unequal exposure to sunlight is not covered under this warranty. “Normal Weathering” is defined as exposure to ultraviolet light and extremes of weather and atmosphere which will cause any colored or painted surfaces to fade, darken, chalk or acquire a surface accumulation of dirt and stains. Also part of the “normal weathering” process is the appearance of exposed fiberglass (fibers) overtime. The severity of these conditions depends on air quality, the geographical location of your home, and other local conditions over which Thruflow Inc. has no control.